Resource Planner for PD/IGT
Job TitleResource Planner for PD/IGTJob DescriptionAbout Position:
Business:
Health Systems, Customer Service Job Title:
Resource Planner, PD/IGT Location:
Seoul, Korea Role
Summary:
Resource Planners create medium to long term planning and schedules for all operational service resources whilst making decisions to communicate and deliver service.
Resource Planners handle exception management, and balance continuously conflicting demands in the area of business obligations, resource availabilities and customer demand.
Key Areas of
Responsibilities:
Create a resourcing plan and service order fulfillment schedule to deliver on commitments and have an optimized resource allocation across service engineers and service parts.
Make long and short-term decisions to deliver service whilst balancing conflicting demands in the area of business obligations and customer demand Receive, monitor, develop and dispatch service orders for service engineers and resources Act as the single person of contact for exception and escalation of service orders for customers, consumers and service engineers (internal / external) in a professional matter (analysis, registration, communication and timely escalation) Create, communicate and confirm customer maintenance plan(s) for preventive maintenance aligned with contract and maintenance requirements Forecast, plan, analyze and monitor service execution for workforce utilization and preventive maintenance Qualifications & Requirements:
Education:
HBO Degree level education or equivalent Fluent in English, verbal and written in addition to local language Minimum 2 years experience in Supply Chain Management or Customer Services Experience with Microsoft Windows and Office Software Experience with case management systems and related tools About Philips:
We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.
o Learn more about our business.
o Discover our rich and exciting history.
o Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our commitment to diversity and inclusion here.
#J-18808-Ljbffr Recommended Skills Case Management Systems Customer Service Expediting Forecasting Maintenance Microsoft Windows Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v5gt69ggnl890mgkr', 'ExternalApply-j3v5gt69ggnl890mgkr'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
Business:
Health Systems, Customer Service Job Title:
Resource Planner, PD/IGT Location:
Seoul, Korea Role
Summary:
Resource Planners create medium to long term planning and schedules for all operational service resources whilst making decisions to communicate and deliver service.
Resource Planners handle exception management, and balance continuously conflicting demands in the area of business obligations, resource availabilities and customer demand.
Key Areas of
Responsibilities:
Create a resourcing plan and service order fulfillment schedule to deliver on commitments and have an optimized resource allocation across service engineers and service parts.
Make long and short-term decisions to deliver service whilst balancing conflicting demands in the area of business obligations and customer demand Receive, monitor, develop and dispatch service orders for service engineers and resources Act as the single person of contact for exception and escalation of service orders for customers, consumers and service engineers (internal / external) in a professional matter (analysis, registration, communication and timely escalation) Create, communicate and confirm customer maintenance plan(s) for preventive maintenance aligned with contract and maintenance requirements Forecast, plan, analyze and monitor service execution for workforce utilization and preventive maintenance Qualifications & Requirements:
Education:
HBO Degree level education or equivalent Fluent in English, verbal and written in addition to local language Minimum 2 years experience in Supply Chain Management or Customer Services Experience with Microsoft Windows and Office Software Experience with case management systems and related tools About Philips:
We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help the lives of others.
o Learn more about our business.
o Discover our rich and exciting history.
o Learn more about our purpose.
If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply.
You may still be the right candidate for this or other opportunities at Philips.
Learn more about our commitment to diversity and inclusion here.
#J-18808-Ljbffr Recommended Skills Case Management Systems Customer Service Expediting Forecasting Maintenance Microsoft Windows Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
external-apply-email-saved').
on('click', function (event) window.
ExternalApply = window.
open('/interstitial?jobdid=j3v5gt69ggnl890mgkr', 'ExternalApply-j3v5gt69ggnl890mgkr'); ); Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
